Simulation technology has become an integral part of the training and education. For industries like medicine and emergency response, where the stakes are high, errors can be costly not only financially but in patient outcomes.
Simulation technologies can be a significant investment, but standardizing these solutions can make their use more efficient and effective.
What to Standardize in Your Simulation Solution—and Why
Standardizing simulation solutions across an organization. This improves the experience of educators who are running the simulations as well as of students who are learning from them. It also improves the experience of other staff members. When issues arise, operations specialists, IT managers, and simulation technicians may be called upon to operate the simulation solution or troubleshoot the issue. Here are seven areas to consider standardizing—and why.
- Control stations. One teacher might use a handful of different simulation solutions across your campus or organization during a semester or school year. Precious teaching and learning time is lost if they have to reacquaint themselves with the control system every time they want to run a simulation scenario. Standardized control stations with the same computer model, operating system, mouse, keyboard and aspect ratio cut down on time spent learning how to use the system and increase time spent using it to teach students.
- Operational commands. Part of standardizing control stations is standardizing the commands users need to operate the system and run the scenario. Keyboard commands should be the same for every simulation tool in your organization, and every control station computer should have the same desktop shortcuts installed. In other words, there should be no difference to a user no matter which simulation tool they are running.
- Scenario programming. Many educators use the same scenario for each simulation session, but instead of saving the steps and outcomes, the scenario is programmed manually each time. This is a time-consuming process that also leaves room for human error. By pre-programming standard scenarios, educators can automate the process, which saves time and allows them to account for and easily address the most common student responses and outcomes. Any outcomes outside those parameters can be addressed in real time during the scenario and incorporated into the automated version later.
- Responses and prompts. Events during a simulation, and the outcomes of those events, should play out organically to some degree, but many events and outcomes can be organized and standardized on the simulator software menu. For example, generic responses given by the manikin such as “yes,” “no,” and “I don’t know” could be grouped together under a single menu heading. This kind of standardization also simplifies the operation of the simulator, allowing educators to pay more attention to what students are doing and how they are reacting.
- Simulation training and education. Simulation solutions are increasingly common in higher education settings, but the training for how to operate simulation solutions is not yet standardized across the industry. Training ranges from on-the-job learning to professional certificates to master’s degrees in clinical simulation. Providing a clear and standardized path for your employees to receive training on operating simulation solutions will help ensure a uniform, quality experience for everyone involved in operating, teaching with, and learning from a simulation tool.
- Simulation technician role. One of the easiest and best ways to ensure your simulation solutions are installed, operated, and maintained correctly is to designate a simulation technician within your organization. A designated simulation technician will take the burden off IT staff or operations specialists who have taken on simulation solutions as an additional duty. A dedicated simulation technician can also ensure standardization of simulation tools across your organization.
- Results tracking. If simulation systems are standardized across your organization, you can much more easily track comparable results and outcomes across your organization, and quickly adjust scenarios and processes as needed.
Standardizing or, at the very least, integrating simulation solutions across your organization. This will lead to a richer experience for the teachers and students who use them. Designating one person, with the proper training and necessary availability, to manage the operation of simulation solutions across your organization is a critical step toward that standardization. Level 3 Healthcare can help you do both. Level 3 Audiovisual simulation technology integrators can get you started with the right hardware and software. And Level 3 training and certification opportunities can ensure your simulation technicians are qualified to operate and manage those solutions.